Solutions Specialist - Aws Cloud Job in Cloud Kinetics Technology Solutions Private Ltd

• Member of 24x7 Cloud Network Operations Centre
  
• Working on escalated/production issues and providing solution adhering to the SLA
  
• Guide L2 engineers & work alongside for troubleshooting
  
• Take ownership of customer issues reported and see problems through to resolution
  
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  
• Should be knowledgeable in Server Administration (Windows/Linux)
  

Requirements

• Strong hands-on knowledge of setting up production, staging and dev environments on AWS
  
• Should be knowledgeable in Server Administration (Windows and/or Linux)
  
• Strong SQL/Windows administration experience preferably with certification
  
• Strong Database administration experience preferably with certification
  
• Web server configuration, fine tuning and management
  
• AWS Cloud certifications - Professional level
  
• Experience working on Cloud computing, DevOps, CI/CD
  
• Guiding juniors to perform their role effectively
  
• Excellent oral and written communication skills
  
• Intermediate++ - Windows & Linux
  
• Customer interaction experience
  
• Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP, VPN)
  
• Experience working on Scripting languages
  
• Exposure to Automation, DevOps
  
• Experience working on ticketing system
  
• Familiar with ITIL processes
  
• Should be flexible to work in rotational shifts