Application Support Engineer Job in Cloud Kinetics Technology Solutions Private Ltd
Application Support Engineer
Cloud Kinetics Technology Solutions Private Ltd
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
Job Summary
- Working as a member of a 24x7 Support Services Team
- Coordinate with various teams (Customer & Partners of Customer) for tickets
- Take ownership of customer issues reported and see problems through to resolution
- Monitoring system/application alerts and taking the relevant actions
- Test releases of app across devices
- Send out reports on periodic intervals
Requirements
Preferred Skills:- Excellent oral and written communication skills
- Basics - Windows & Linux
- Customer interaction experience
- Experience working on ticketing systems like JIRA
- Familiar with ITIL processes
- Should be flexible to work in rotational shifts (including night shifts)
Experience Required :
1 to 4 Year
Vacancy :
2 - 4 Hires
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