Senior Technical Support Engineer Job in Cleartrail Technologies Pvt. Ltd
Senior Technical Support Engineer
Cleartrail Technologies Pvt. Ltd
4+ weeks ago
- Indore, Madhya Pradesh
- Not Disclosed
- Full-time
- Permanent
Job Summary
Qualification : BE (IT/Computers)
Roles and Responsibilities:
- Identify Hardware and Software requirements related to Product Implementation.
- Keep yourself updated with latest trends in Hardware and Software Infrastructure
- Design highly available product deployment architecture, networking architecture and storage architecture.
- Design network security as per the requirement of customer.
- Design and deploy Hardware, Software and Application monitoring tools.
- Use automation for deployments and system upgrades
- Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs
- Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications.
- Assist with knowledge-sharing initiatives as well as product release training and documentation.
- Participate in design reviews of HLDs and LLDs with Customers.
Skills:
- Candidates with experience in following
- Linux / Windows Administrations
- Routers
- Switches
- Load Balancers
- Candidates with certification will be preferred
- Hands on Experience in deployment and maintaining of Hardware Infrastructure including
- Servers
- Storages
- Experience of working in Network Security, implementation and configuration of Fire Walls
- Experience in DOS, Pearl, Python and Shell Scripting will be an advantage
- Experience in performance monitoring using SNMP, WMI, SysLogs
- Experience in using monitoring tools like Nagios
- Excellent written, verbal communication and presentation skills
- Strong organizational skills and ability to work independently
- Willingness to travel
- Experience of working with End Users will be preferred
Qualification : BE (IT/Computers)
Experience Required :
4 to 7 Years
Vacancy :
2 - 4 Hires
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