Account Manager Job in Ccs Technologies (p) Ltd
Account Manager
- Cochin, Ernakulam, Kerala
- Not Disclosed
- Full-time
- Permanent
Responsibilities:
Grow revenue from existing customers by cross-selling/upselling
Responsible for maximizing customer satisfaction and client retention
Building deep relationships with customer stakeholders
Stayed informed on Client business and industry trends to better understand and predict client needs
Be a single point of contact for all services between the company and customers
Customer communication/reporting and operational aspects
Forecast and track key account metrics and communicate relevant information with both internal and external stakeholders
Experience:
Overall experience of 10+ years in IT services industry, with minimum 4 years in Account management/Relationship Management roles.
Good knowledge/exposure of latest technologies and trends
Strong handle on IT services industry and different operating models
Good understanding of various engagement models and commercial models
Previous experience in handling all operational activities (billing, invoicing, collections)
Good exposure to Business Development activities
Qualification:
MCA/ MBA /B.Tech
Minimum 10 Years
2 - 4 Hires
