Salesforce Administrator Job in Capital Placement Services

Salesforce Administrator

Gurgaon, Haryana
Not Disclosed
Full-time
Permanent

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Job Summary

System Administration & Database Management
User/profile/role management
Security and data back-ups
Duplicate management and database cleaning
Management of Salesforce and Pardot integration
Management of other 3 rd party integrations
User Support & Training
Troubleshoot day-to-day technical queries from users and help them create ad-hoc
reports and dashboards
Develop and maintain training materials and provide training to end-users
Manage onboarding of new users
Improvement
Act as the go-to expert on all things Salesforce, developing strategy and setting priorities
for development roadmap along with platform head
Continually gather requirements from users and implement improvements to ensure
requirements are met
Stay up-to-date with the latest releases from Salesforce in order to identify and
implement the most relevant new functionalities
Identify and implement opportunities for increased productivity through workflows and
3rd party integrations
Collaborate with Sales Management to help define and improve sales team processes
that operate within Salesforce
Maintain and improve reporting infrastructure
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all
inclusive of every task or responsibility.

Skills & Requirements
Required:

2+ years hands-on experience as a Salesforce administrator
Hands on experience on HTML 5, Angular, Web API will be added advantage
Professional-level English
Experience working with and implementing 3rd party integrations
Breadth of knowledge of Salesforce functionalities (rather than deep expertise in one
area)
Willingness to take ownership of Salesforce and proactively collaborate with users and
management
Desired:
Salesforce Advanced Administrator Certification
Pardot administration experience
Experience working within a consulting / research organization
A background in software development (particularly database development)
Ben