BriefCase
BriefCase

Zonal Service Head Job in C.r.i. Pumps Private Limited

Zonal Service Head

C.r.i. Pumps Private Limited 4+ weeks ago
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Job Summary
  • Effectively lead, motivate and develop the service team across the Zone, thereby to ensure organization objectives are being carried out.
  • Creating, Developing and managing the service network Service Centers, Field service mechanics Imparting of training to the service centres and dealers
  • Enhancing the service process and practices to the Industry standard product details, offering of customer service including maintaining customer relationships and managing the Customer service care.
  • Providing necessary technical knowledge tools to marketing team, dealers and service centers
  • Effective Product Complaint Management Spares Management co-ordination with the Product development, Manufacturing, Central Planning, Marketing and Service Centres
  • Defective management Repairing efficiency as per the company standards Auditing Customer feedback and satisfaction
  • Budgeting and controlling of the service expenses
  • Analysis on Product Complaint Defective Management Efficiency of Customer Care & Service center preparing of various reports
  • Will have extensive traveling across the Zone
Experience Required :

7 to 10 Years

Vacancy :

2 - 4 Hires

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