Key Account Manager Job in Broomees India Pvt Ltd

• Established in 2020, Broomees is revolutionizing the way helpers are hired in India.
• Our mission and resolve is to bring to our customers trained, experienced and pandemic ready conquerors.
• Under our umbrella, we assist and provide wide range of services for our customers to choose from both one time and daily services.
• Our aim is to organize the sector and train and enable the helpers around us.

The candidate for this position will excel at creating and closing new opportunities, by using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers

• Handle customer requests and queries to convert them to a potential client.
• Take up a proactive approach to ensure resolution and high customer satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Recommend potential services, by collecting customer information and analyzing customer needs.
• Prepare sales reports by collecting and analyzing customer information post payment.

• Excellent listening, written, and verbal communication skills.
• Proven track record of customer success experience via phone, email, and chat.
• Ability to work on multiple tools simultaneously like CRM, phone calls, chat tools, google sheets etc.
• Problem-solving and developing strong relationships with key customers to build a trusted partnership.
• Bachelor's Degree in any related field.
• Relevant Experience of 0-1 years.
• Basic knowledge of MS Excel, Word and PowerPoint.

• Competitive Compensation (depends on skill set and work experience)
• High pace learnings where you would drive the company's growth strategy while working closely with the founders
• Work with accomplished mentors and colleagues, in a meritocracy driven work environment.