BriefCase
BriefCase

Reg Log & Cust Service Manager-east Job in Britannia Industries

Reg Log & Cust Service Manager-east

Britannia Industries 4+ weeks ago
Apply Now
Job Summary

Position Title: Regional Logistics and Customer Service Manager

Function: Supply Chain

Key Stakeholders:

Internal:

  • Regional Sales
  • Regional Commercial
  • Regional QA
  • Regional manufacturing
  • GM Replenishment
  • National Logistics Manager

External:

  • Vendors
  • Auditors
  • Local authorities (for permits and licenses)

Educational Qualification: Post-Graduation in Management

Experience:

4-6 years (from a Tier 1 institute)

8 - 10 years (from a Tier 2 institute)

(experience in Logistics & Customer Servicing preferably with FMCG background. Knowledge of Freight is an added advantage)

Desired Competencies:

  • Good understanding of warehouse processes and transportation
  • Good Communication skills
  • Commercial and Negotiation Skills.
  • Self-motivated & performance driven. Very high level of execution skill.

Key Responsibilities:

Secondary Transportation

  • Secondary freight budget for region
  • Vendor development for region
  • freight negotiation
  • Daily execution of shipments (placement of trucks)
  • Monitor performance mechanism and development for transporters
  • Monitor Vehicle utilization RS / kg

    • Warehouse management

  • Warehousing budget for region
  • Selection of warehouse and negotiations
  • management of overheads and detentions
  • Hygiene and safety of warehouse
  • Daily operational excellence
  • Drive central improvement agenda for warehouse
  • Roll out depot operational training to depot personnel and trainer. Call 2-3 depot level and run 1 day complete training done by corporate
  • Help execute warehouse audits
  • SOP roll out at warehouse
  • Implement national initiatives for warehouse (GST implementation, cycle count for daily inventory check. (Eg. 1)
  • Monitor ageing and obsolesce of stock and prepare stakeholders to take necessary actions
  • Warehouse layout design to be led by the respective region (where to keep what product)
  • Applying and renewal of licenses at the depot

    • Customer Service

  • Availability of stock at distributor point
  • Timely execution of shipments
  • Drives PDP compliance, CRS Compliance (continuous replenishment), fill rate by channels (MT, GT, CSD, ACD) at depot level
  • Track executions from depot on a daily basis to ensure sales targets are achieved

    • Team management and Stakeholder Management

    Sales, distributors, quality, vendors, commercial


    Qualification :
    Post-Graduate
    Experience Required :

    7 to 12 Years

    Vacancy :

    2 - 4 Hires

    Similar Jobs for you