Digital Adoption Platform Engineer Job in Betsol

Job Description Front-end Development Qualifications: Intermediate front-end development languages including - JavaScript, CSS, HTML, jQuery Experienced using Altassian collaboration tools (Confluence, JIRA, Bitbucket etc) Experienced with Software documentation and version control management Experienced learning new technologies and applications quickly, utilizing a core foundation of software knowledge and frontend experience Experienced in Agile methodologies and DevOps practices Experienced with Software development life cycle (coding standards, code reviews, source control management, build processes, testing, and operations) Digital Adoption Experience Qualifications: Experienced with development via DAP (Pendo, WalkMe, Whatfix, Amplitude etc) Experience with Pendo directly is most desirable Experienced working with UX requirements Experience collaborating with UX team for DAP in-application elements Experienced in creating DAP in-application elements (menus, guides, surveys) Experienced creating DAP Segmentation rules and assignments Experienced evaluating DAP Analytics and reporting Experienced creating DAP Analytics Dashboards Experienced creating training and/or tutorial content Microlearning experience is a + QA Qualifications: Experience writing and executing test plans/cases Experience using Zephyr for JIRA for feature testing Experienced using all Altassian collaboration tools (Confluence, JIRA, Bitbucket etc) + Expertise in testing techniques, like black box testing, white box testing, bottom-up testing. Experienced in Automation testing Experience defining Automation Strategies Experience Develop test scripts integrated with CI/CD pipelines for continuous testing Experienced in Agile methodologies and DevOps practices Experienced in Performance testing. Avaya Product Qualifications: Administration and User experience in Avaya Products/Applications planned for Pendo Integration AXP Requirements Experience in AXP Administration Creating User, Profiles, Roles (etc) Channel Administration Workspaces Administration Feature Administration Experience in configuring and using Avaya Workspaces Experience in configuring and using Avaya Historical Reporting (Analytics) Administration Experience with Contact Center/Customer Experience-based solutions Qualifications Bachelor of Engineering or MCA Certifications in Pendo.io is highly desirable