Senior Contract Performance Manager Job in Baker Hughes

Senior Contract Performance Manager

Would you like to take ownership of delivering exceptional service to our customers?

Do you enjoy providing a vital service to ensure successful on-site operations?

Join our Team!

The Industry & Energy Technology (IET) part of Baker Hughes Company operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our mechanical Engineering Team uses cutting-edge technology to design gas and steam turbines, compressors, and expanders.

As a Senior Contract Performance Manager, you will be responsible for:

• Acting as a trusted advisor to customers for timely and satisfactory resolution of concerns.
• Assuring timely resolution of issues keeping the customer advised of the progress of the project and negotiating changes variations and solutions to any issue arising.
• Performing as an interface between the customer and internal business team, communicating across different levels of the organization; and managing the transfer of information and requests.
• Adhering to contract service, operations, performance specifications as well as financial and technical metrics specific to the contract
• Performing proposal negotiation, and contract administration functions on assigned proposals/contracts with minimal supervision
• Presenting product/program strategies, technical roadmaps, risks, and recommendations to senior management within the company
• Managing complex processes requires the involvement of many stakeholders both on the client side and internally.
• Handling latitude in project techniques. The project process requires choosing the right approaches. Employees should have technical know-how.
• Handling diverse clients in India. Follows frameworks to get through the processes. There is room for negotiating and client-specific conditions.

To be successful in this role, you will:

• Have a bachelor s degree in engineering from an accredited university or college.
• Have minimum of 5 years of experience in project management.
• Have experience in manufacturing or heavy equipment industry.
• Have fluency in English.
• Be able to work and communicate well with others across different levels of the organization.
• Have willingness to travel as required.

Desired Characteristics

• Strong oral and written communication skills.
• Previous experience in Contract Performance Management (CPM)
• Strong interpersonal and leadership skills.
• Ability to influence others and lead small teams.
• Lead initiatives of moderate scope and impact.
• Ability to coordinate several projects simultaneously.
• Effective problem identification and solution skills.
• Proven analytical and organizational ability.

Work in a way that works for you.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs.
• Additional elected or voluntary benefits