Manager - Risk Containment Unit Job in Bajaj Finserv Limited

Position: Manager Risk Containment Unit (RCU)

Department: Prevention B2C

Location: Pune

Experience Required: 1 2 years

Minimum Qualification: Graduate or Postgraduate (Any discipline)

Job Overview:

This position is with Bajaj Finance Ltd. We are seeking a sharp, detail-oriented professional to manage risk and fraud prevention for our Payments business, specifically focusing on our Acquiring QR portfolio. The role spans the full risk lifecycle from onboarding assessments to transaction and portfolio monitoring ensuring early fraud detection and swift risk mitigation.

Key Responsibilities:

• Take complete ownership of risk and fraud management for the Acquiring QR business
• Conduct thorough onboarding risk checks, ongoing transaction monitoring, and portfolio surveillance
• Perform daily reviews of risk-triggered cases based on transaction patterns, business verifications, and merchant calls
• Update internal systems with actions taken and maintain accurate records
• Generate daily, weekly, and monthly reports highlighting trends, anomalies, and operational efficiency
• Collaborate with business, operations, and data teams to improve fraud controls and enhance process effectiveness
• Recommend improvements to risk mitigation strategies based on real-time data and fraud patterns

Key Decision Areas:

• Assess merchant risk based on transaction behavior and documentation
• Make decisions regarding merchant deactivation/reactivation based on risk evaluations

Major Challenges:

• Achieving 100% monitoring accuracy with zero tolerance for error
• Responding to fraud situations with agility and decisive action
• Continually optimizing the process for better risk containment and operational efficiency

Required Qualifications & Skills:

• Education: Graduate or Postgraduate in any discipline; understanding of the payments business is a strong advantage
• Experience:
• 1 2 years of experience in risk operations, document verification, or calling roles within NBFCs or banks
• Proficiency in Advanced Excel for data analysis and reporting
• Familiarity with Salesforce (SFDC) is essential
• Strong analytical and decision-making skills
• Attention to detail and ability to handle high-pressure situations with composure