Crm Executive Job in Awl India Private Limited

Crm Executive

Awl India Private Limited 4+ weeks ago

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Job Summary

Job Description

Coordinating with the customer and handling their queries regarding any issues
Excellent with coordination & problem solving, providing timely solutions
Handling client escalations and closures
Checking MIS Report on daily basis and sharing the same with customers.
To Ensure all shipments to be picked up and connected from the origin as per defined TAT
Generation of required documents for Transportation i.e LR, GP, E-waybill etc.
Generation of Invoices for the allotted customers and on-time submission
Timely payment collection
Coordinating with WH for the daily System entries and transactions
Coordinating with the WHs for the stock reconciliation as per schedule
Should be focused on customer satisfaction.
Maintaining the MOM along with actions plan for improvement
Customer-centric approach & Positive Attitude

Qualifications

MBA/PGDM Supply Chain, International Business, Logistics etc

minimum 6 months experience in the industry

Skills

Good Communication and presentation skills

Good knowledge of MS Office (Powerpoint, Excel, etc.

Keen interested in Logistics

Willing to learn and implement

Attitude to explore the new things

Experience Required :

0 to 1 Years

Vacancy :

2 - 4 Hires

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