Service Co-ordinator Job in Avi Healthcare Pvt Ltd
Service Co-ordinator
Avi Healthcare Pvt Ltd
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
Service / Repair Support Production Support Customer handling & customer Satisfaction Troubleshooting of all equipments Planning service calls for installation, breakdown and recall/replacement, Call logging., Maintenance call details and downtime details of actual and planned. Able to provide technical guidance to clients on call. Attending breakdown service calls in accordance with the downtime guidelines of the company and contractual obligation with the customer Tracking and Maintaining records of all Installed equipments and equipments given for Demonstration. Keeping a tab on AMC/CMC of customers, Government AMC/CMC and schedule preventive maintenance Pro-active approach of services and customer s support Build relationship with customers and create valuable relations in order to increase repeated sales and revenue generation by Spares/Service and AMC Ensure that receivables are collected for AMC, CMC and spares from customers Ensure adherence to warranty policies
Qualifications and Requirements:
- Good command over language - Fluency in English and local language
- Good time management, strong verbal and written communication skills
- Good computer skills especially MS Office Excel, Word and PowerPoint
- Well-organised and responsible with an aptitude in problem solving
- Good team-work skills and interpersonal skills
- Should be sincere, honest and hardworking
- Should be ethical and trustworthy
- Decision-making, problem resolution and creative thinking skills
- Any Engineer, Diploma
Role and Responsibility:
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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