Cluster Manager Job in Avanse Financial Services Ltd
Cluster Manager
- Indore, Madhya Pradesh
- Not Disclosed
- Full-time
- Permanent
Specific Responsibilities- Understanding of the Educational Dynamics and Direct Channel network of Industrial Areas of the market.- Have a complete knowledge of Education institutional loan market in terms of business numbers, business practices and new initiatives.- Monitoring the team's performance and Supporting them to source quality file at optimum level of productivity.- Thorough understanding of documents at different stages of loan approval process- To handle team of RM s and working closely with credit, collections and driving business with spoke location under the cluster.- Directing and carrying out sales related activities and initiatives rolled out time to time- Act as a SPOC for all the branch related activities for SIL business- Work closely with the collection team to ensure healthy portfolio quality.- Efficiently managing the existing portfolio ensuring excellent customer service and timely loan repayment- Monitor and improve conversion ratio of appointment login, Login Sanction, Sanction Disbursement.- Responsible for setting up the branch processes and adherence as per organization norms and policies.- Ensure DSR review happens on a daily basis.- Maintain and Improve TAT of sanction and disbursement.Deliverables- Target achievement on disbursements.- Target achievement on monthly collection efficiencies across buckets- Training on products and policy across team members.- DSR review on a daily basis- Expand active relationships and penetration in them.- Maintain Team Morale and reduce attrition.
- At least 5-8 year of relevant experience (Sales) in any kind of service or sale of product to Education Institutions/industries.- Knowledge of Lending Business especially Education Institution Loan could be additional advantage.
5 to 8 Years
2 - 4 Hires