Cluster Manager Job in Avanse Financial Services Ltd

Job Description

Ensuring the targets of the cluster is met through effective planning and budgeting. Devise strategies and techniques necessary for achieving the sales targets. Endeavour to make Avanse a brand of first choice within our customer segment in his respective branch.

Roles & Responsibilities

Specific Responsibilities

• Understanding of the Educational Dynamics and Direct Channel network of Industrial Areas of the market.
• Have a complete knowledge of Education institutional loan market in terms of business numbers, business practices and new initiatives.
• Monitoring the team's performance and Supporting them to source quality file at optimum level of productivity.
• Thorough understanding of documents at different stages of loan approval process
• To handle team of RM s and working closely with credit, collections and driving business with spoke location under the cluster.
• Directing and carrying out sales related activities and initiatives rolled out time to time
• Act as a SPOC for all the branch related activities for SIL business
• Work closely with the collection team to ensure healthy portfolio quality.
• Efficiently managing the existing portfolio ensuring excellent customer service and timely loan repayment
• Monitor and improve conversion ratio of appointment login, Login Sanction, Sanction Disbursement.
• Responsible for setting up the branch processes and adherence as per organization norms and policies.
• Ensure DSR review happens on a daily basis.

• Maintain and Improve TAT of sanction and disbursement.

Deliverables

• Target achievement on disbursements.
• Target achievement on monthly collection efficiencies across buckets
• Training on products and policy across team members.
• DSR review on a daily basis
• Expand active relationships and penetration in them.
• Maintain Team Morale and reduce attrition.

Eligibility

• At least 5-8 year of relevant experience (Sales) in any kind of service or sale of product to Education Institutions/industries.
• Knowledge of Lending Business especially Education Institution Loan could be additional advantage.