It Operations Specialist Ii Job in Avalara Inc
It Operations Specialist Ii
Avalara Inc
4+ weeks ago
- Pune, Pune Division, Maharashtra
- Not Disclosed
- Full-time
Job Summary
- Provide L2 technical support for internal customers.
- End-user account management, e-mail account and distribution list management and SharePoint/OneDrive administration.
- Strong troubleshooting and debugging skills for the Microsoft platform like Office365.
- Demonstrated knowledge of Win 2016/2019 Servers and services likeActive Directory/DNS/DHCP/Radius.
- Must have worked on Dell/HP/Lenovo hardware.
- Having experience in Apple devices like MacBook will be a plus.
- Mac OS MDM platform like Jamf or Kandji.
- Technical knowledge of mail servers Office365 and associated protocols and Basic knowledge in SSO and IAM.
- Technical knowledge of Microsoft Intune
- Solid understanding of security concepts, principles and practices for end user devices.
- Must have desktop hardware troubleshooting skills.
- Remote access/VPN troubleshooting and network connectivity support.
- Basic networking & troubleshooting tasks.
- Knowledge on Network hardware and software, VPN
- Experience with an ITSM tool preferably ServiceNow or Jira
- Must be willing to work in night shift Time-24/5 weekly rotational shifts
- This position is complete Work from Office.
Experience Required :
Minimum 4 Years
Vacancy :
2 - 4 Hires
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