Immediate Openings For Experienced Field Network Engineers Job in Atria Convergence Technologies

Job Description

Roles and Responsibilities

ACT Fibernet is Hiring Experienced Field Network Engineers for Hyderabad Location.

1. Complete Field Work. (Broadband Installation & Fault Repair process)
2. Candidate would be traveling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place)

3. Experience in Fiber Splicing & Crimping is a must

The most Expected issues in the network would be:

1. Service issue due to Fiber Cut/Copper Cut
2. Service issue due to improper Router Configuration
3. Crimping Issues
4. He should meet the daily targets given by the team leader.
5. Fiber splicing is involved

6.Take proactive actions to reduce customer complaints from Chronic CX elements and should ensure this by rectifying the fiber connectivity, reduce fault/cut proneness and ensuring the quality of execution.

Roles & Responsibilities:

1. Assume overall responsibility for ensuring 99.99% Customer Uptime

2. Ensure that the switches in the network are maintained as per norms

3. Ensure support for timely connectivity for all the cross-functional teams

4. Maintain the network database and submit the required report to the reporting manager at regular intervals

5. Attend customer complaints on the field and give quality resolution within the TAT

6. Provide timely resolution of technical complaints through analysis/ troubleshooting

7. Monitor NMS through relevant application and take appropriate action based on the events

8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required

9. 100% compliance with safety and cardinal rules

10. Responsible for process adherence

11. Provide structured feedback to management to provide permanent solutions to improve service level

Eligible Criteria:

• 1) Should have min 1 - 6 years relevant experience in Field Network Engineer role (Broadband)
• 2) Experience in Fiber Splicing & Crimping is a must
• 3) Skill Set Basic Understanding of networking/willingness to work in the field
• 4) Responsibility Wi-Fi Router configuration/Switch configuration / Splicing / OTDR handling / Cable pulling ( On Field Job)
• 5) 6 days working and 1 Week Off will be provided on a weekday
• 6) Age - Below 35
• 7) Immediate joiners or Maximum 15 days' notice period is preferred
• 8) Please make sure that you have all the below documents in place to attend the interview.
• Pan Card
• Aadhar Card
• Driving License
• X Certificate
• XII Certificate
• Graduation Certificate - UG/PG/Diploma/ITI
• Current company offer letter
• Last 3 months payslip
• Relieving letter (Applicable if relieved already)

Kindly share your CV with Sandeepkumar@hyd.actcorp.in or Trivikram.c@actcorp.in

Contact number: 9963387680

Education-

UG:B.Tech/BE in Any Specialization

PG:

Doctorate: