Devops Engineer Job in American Express

Responsibilities:

This is an individual contributor role and the person is expected to work on incident, problem and change request to support the CI/CD automation platforms and expected to adhere to the shift pattern.

Serving as a core member of an agile team that drives software applications build, tests and deploy through CI/CD automation tools.

Owning all technical aspects of CI/CD tools which are used for build, test and deploy.

Working with application support teams for providing support for build, test and deploy their application codes in DevOps platforms.

Identifying exciting opportunities for adopting new technology to solve existing needs and predicting future challenges

Ensures high availability of Dev, QA & Production environments and achievement of all Service Level Agreements (SLAs) and Operating Level Agreements (OLAs).

Partners with CI/CD and Cloud engineering teams and technical product managers to support a continuously evolving platform

Uses technical acumen to provide alternatives, ask probing questions and support the team in technical issue resolution

Qualifications

Minimum 5 years of industry experience with 2-3 years of relevant experience

In depth understanding of Linux functionalities and features as well as good experience of Linux system administration

Hands-on deployment and troubleshooting expertise to at least a medium level (on a scale of low, medium and high expertise) on 5 or more of the following technologies and products

a. Build & Collaboration

Jenkins, Nexus, IQ Server, GitHub, Atlassian tool suites (JIRA, Confluence and Crowd)

b. Test & Scan

Lisa, Selenium, HPALM and SonarQube

c. Deploy & Control

Ansible, Lara, XLR

d. Observability

Dynatrace & Splunk

e. Cloud Technologies

Rancher, Docker, Kubernetes

Proven diagnostic, troubleshooting, and service restoration skills.

Excellent interpersonal skills, customer service skills, and English communication skills
with difficult customers in outage situations.

Metrics management, outstanding written and verbal communication skills

Bachelor's degree in Computer Science, Computer Engineering or equivalent work experience

The candidate must have the ability to bridge the gap when working with the Product, Architecture, QA and Infrastructure teams.

Strong Bash/Ansible Playbook Scripting experience on Red Hat Linux environment and ability to identify opportunities for automation of Ops services.

Ability to work in a 12X7 follow the sun model

Preferred Qualifications:

Red Hat Certifications on either RHCE, RHCSA.

Design and develop components for data hygiene (Housecleaning, NAS Storage data optimization etc).