Business Analyst/senior Business Analyst Job in Ambit Software

Business Analyst / Senior Business Analyst

Location: Pune

Experience: 3 7 years

Education: BE / ME / M.Sc / MCA

Job Type: Full-Time

Job Overview

We are looking for an experienced Business Analyst or Senior Business Analyst to join our Client Solutions team. The ideal candidate will be responsible for evaluating business processes, identifying areas for improvement, and designing solutions that align with business needs. You will work closely with stakeholders, clients, and cross-functional teams to optimize processes, document requirements, and ensure timely project completion.

Key Responsibilities

Business Process Evaluation & Improvement:

• Evaluate and analyze business processes, identify gaps, and anticipate requirements for process optimization.
• Lead ongoing reviews of business processes, developing strategies for improvement and automation.
• Stay updated on the latest trends, IT advancements, and tools to modernize and automate systems.

Requirements Analysis & Documentation:

• Conduct thorough requirements analysis to understand client needs and create clear, actionable plans.
• Document findings, insights, and business requirements in the form of Functional Requirements Documents (FRD).
• Effectively communicate your insights, plans, and findings to cross-functional teams and management.

Collaboration & Communication:

• Lead meetings, workshops, and presentations to share ideas, progress, and findings with internal teams.
• Work closely with clients, technical teams, and managers to ensure that solutions meet business needs and requirements.
• Act as a liaison between stakeholders and users, ensuring smooth communication and expectations management.

Testing & Implementation:

• Perform User Acceptance Testing (UAT) to validate that the solution aligns with client needs and requirements.
• Monitor deliverables and ensure the timely completion of projects.
• Update, implement, and maintain procedures to ensure continual process improvement.

Global Client Engagement:

• Travel to client locations globally, as per business needs, to ensure the successful implementation of projects.

Skills & Experience Requirements

• 3 to 7 years of experience in business analysis or a related field.
• Experience in CRM or eCommerce domains preferred, but not mandatory.
• Strong experience in creating detailed reports and delivering presentations.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Proven experience in leading successful projects and teams.
• Exceptional analytical and conceptual thinking abilities.
• Excellent documentation and communication skills.
• Ability to influence stakeholders and collaborate to define acceptable solutions.
• Advanced technical skills and a strong understanding of business processes.
• Excellent planning, organisational, and time-management skills.