Principal Tech Program Manager Job in Amazon

DESCRIPTION

Amazon Delivery Technology is looking for a Principal Technical Program Manager for our Address Intelligence and Experience (AIX) team based in Hyderabad, India. As part of the Amazon Delivery Technology group, this team is responsible for ensuring best-in-class delivery experience for customers who shop on Amazon. The AIX team does this by learning all we can about every possible delivery location on the planet and using these inputs to drive accurate, efficient and low cost delivery to our customers. We aim to make every address printed on an Amazon shipping label accurate and deliverable, while ensuring we have additional intelligence such as access codes, location photos, geocodes, business hours, and customer delivery preferences that enable our delivery associates make a successful delivery on first attempt. We build best in class address creation experience for Amazon Customers through inline suggestions, pin on map, asking concise and relevant address information. To achieve this worldwide, we focus on building comprehensive address data models for the regions we operate in, and on developing sophisticated ML based software that recognizes and validates customer addresses, identifies missing address data, learns from historical data as well as through crowd sourced intelligence. A unique challenge for our team is that while all our platforms and technology have to be global and scalable, our solutions are always highly customized for each region given that addresses are structured and managed very differently across countries.

In this role you will be part of a world class software engineering team which works on some of the most complex, innovative and challenging technology problems. Youll partner across technology, product, operations and business teams to deliver software solutions using deep learning (neural networks) algorithms, predictive analytics, machine learning, computer vision and other cutting edge technology solutions. The right candidate for this role is someone who has a strong program management background, is comfortable working with large, complex systems, and has the ability to cultivate relationships and earn trust with teams across Amazon. You must be able to thrive in a start-up environment and be willing to not only operate strategically, but be willing to roll up your sleeves and help get the job done.

BASIC QUALIFICATIONS

- 5+ years experience managing complex technology projects
- 15+ years of experience in software development in any role
- Deep understanding of software development process, and a proven track record of shipping software quickly, then iterating on the experience
- Strong analytical, project management and organizational skills. Ability to establish and manage projects and initiatives against a set of key metrics and goals
- Willingness to roll up your sleeves and do whatever is necessary; owner mentality and an entrepreneurial drive; demonstrated ability to have fun and inspire the team
- Track record of completing medium to large-scale projects from initiation to delivery
- Experience and desire to work in an environment similar to a high tech startup
- Strong verbal and written communications skills are a must. Ability to articulate complex concepts to cross functional audiences as well as the ability to work effectively across internal and external organizations in a matrix team environment

PREFERRED QUALIFICATIONS

Degree in computer science or engineering preferred
Previous work experience as a software developer