Principal Program Manager, In Selling Partner Trust And Loyalty Job in Amazon

DESCRIPTION

As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform for growing successful businesses. We are looking for an exceptional product leader to help us develop new ways to build trust and loyalty with sellers, a crucial component of our flywheel. The ideal leader should have proven experience in business strategy, product development, large-scale execution, entrepreneurial innovation, and people leadership.

Sellers trust in Amazon is our top priority and in this role, you will be tasked with building that trust over time by launching new products and developing novel means to measure our progress over time. Amazons growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.

Our ideal candidate is a self-starter, comfortable working through ambiguity, conceptualizing and leading complex initiatives from end to end, and has an entrepreneurial spirit. From Day 1, product managers are given ownership of large products; the autonomy to think strategically and make data driven decisions; and the ability to drive significant impact to the customer experience and the business.

In addition to working with many stakeholders internally and externally, this role requires working through ambiguity, demonstrating good judgment under pressure and the ability to thrive in a fast-paced, dynamic environment.

BASIC QUALIFICATIONS

10 years of experience in a program management leadership role
Proven ability to manage and develop a team (direct and indirect reports) to deliver high quality and rapid results
Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences
Demonstrated experience working with engineering teams to define, scope and prioritize product requirements

PREFERRED QUALIFICATIONS

Bachelor's degree in Computer Science or similar technical discipline preferred. Advanced degree is a plus
Experience with abuse, risk management, compliance or similar product initiatives
Product development background in the loyalty and customer retention space
Track record of delivering value-add products to large (>1MM) customer populations