Executive Crm Mis Job in Ajmera Realty & Infra

Job Title: Executive CRM MIS

Location: Mumbai

Experience: 2 3 Years

Role Overview:

We are seeking a detail-oriented CRM MIS Executive to manage and analyze CRM data, generate insightful MIS reports, and support the CRM team in driving data-backed decision-making. The role is critical in maintaining accurate customer data and providing timely reports that enhance customer relationship strategies and sales performance.

Key Responsibilities:

• Manage and maintain the CRM database to ensure data accuracy, completeness, and timely updates.
• Generate regular and ad hoc MIS reports on customer interactions, sales metrics, and CRM campaign performance.
• Analyze CRM data to identify trends, customer behavior patterns, and opportunities for business growth.
• Collaborate with the CRM team and other departments to support data-driven strategies and improve customer engagement.
• Assist in troubleshooting and resolving CRM system issues in coordination with IT and software vendors.
• Ensure compliance with data privacy and security standards while handling customer information.
• Continuously improve reporting templates and processes for efficiency and clarity.

Qualifications & Skills:

• Bachelor s degree in Business Administration, Marketing, IT, or a related field.
• 2 3 years of experience working with CRM systems and MIS reporting, preferably in real estate or related industries.
• Proficiency in CRM software (e.g., Salesforce, Zoho CRM) and MS Excel (advanced level).
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent attention to detail and organizational skills.
• Good communication and teamwork abilities.
• Basic understanding of data privacy regulations and best practices.