Custom Care Executive Job in Afiv Data Outsourcing
Custom Care Executive
Afiv Data Outsourcing
4+ weeks ago
- Surat, Gujarat
- Not Disclosed
- Full-time
- Permanent
Job Summary
Answering questions about a company s products or services Processing orders and transactions Resolving issues and troubleshooting technical problems Delivering information about a company s offerings Providing proactive customer outreach Handling customer complaints Collecting and analyzing customer feedback responding to customer reviews DEVELOPING and documenting knowledge into helpful content tracking customer service kpis and metrics
In a broad sense, customer service employees interact with customers on behalf of an organization. This happens through various support channels available to them. Thus, they can resolve customers issues quickly and effectively. Depending on the position and company requirements, customer service duties, functions, and responsibilities may greatly vary.
responsibilities
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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