Sr. Front Desk Executive Job in Advanced Hair Studio

Sr. Front Desk Executive

Advanced Hair Studio 4+ weeks ago

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Job Summary

Job Description for Sr. Front Desk Executive:

Handling inquiries on phone as well as on emails
Ensure that the Studio Standards are followed.
Compile statistics for front office and provide reports relating to that area.
Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
Coordinate with contact Center & pan India head FD head according to protocol.
Coordinate with Studio Manager, Consultant to assign consultation scheduling
Prepare all weekly and monthly reports
Ensure all monetary transaction are conducted & consulted according as per protocol
Coordinate with accounts department on all monetary transactions, quotations, receipts
Maintains walking relationships, communication with all departments and coordinates accordingly
Resolves guest problems as per international standard, quality effectively and courteously
Maintains all patient data in software as per protocol
Ensuring targets for FD are met.

Desired Candidate Profile:

Preferred age: 22-28 years.
3+ Experience in Hospitality or service Industry, entertainment, media, corporate.
Good & Pleasing Communication Skills in English, Hindi and vernacular is preferred.
Excellent telephone courtesy & client handling skill.
Routine operations management knowledge.
Should be highly motivated & result oriented.
Strong client management skills.
Good looking.
Presentable.
Candidate with hospitality industry with proper dedication towards Front Office would be preferred along with the given criteria in the job description.