Client Partner - Accounts Receivable (ar Caller) Job in Access Healthcare Services Pvt Ltd.

Client Partner - Accounts Receivable (ar Caller)

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Job Summary
  • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services


Skills Required :
  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference

  • Record after-call actions and perform post call analysis for the claim follow-up

  • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call

  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

Experience Required :

Fresher

Vacancy :

2 - 4 Hires