Education Counsellor Job in Abe Services Private Limited

Job Description :

• To provide professional and quality unbiased counseling service.
• To ensure updating database and reporting to senior management.
• Follow and achieve agreed standards in relation to their job assignments.
• To ensure training on new process, University updates and Course information.
• To plan leaves and absences in advance and report to Manager.
• To place all student application related issues and queries to the right person/branch.
• Ensure that all audit/application related issues are brought to a close.
• Follow-up with all internal customer queries on a timely basis; collaborate with internal teams.
• Responsible for reconciliation of all files, documents and fees etc. are meeting all Application requirements.
• Follow shared checklists and forms regarding Application/ SOP requirements.
• Maintain 100% client satisfaction and achieve positive review of client experience
• Build strong client support through 100% compliance of application processes. Be a productive and effective member of office team.

Requirements :

• Outstanding oral, written and interpersonal communication skills.
• Excellent organizational skills with Sound integrity and judgments.
• Ability to work with minimal supervision, to multitask and cope with changing priorities.
• Ability to maintain a high degree of confidentiality.
• Enthusiastic, focused, self-disciplined, believes in integrity and honest work.
• Knowledge of country specific education and admission processes will be an advantage.
• Quick learner with respect to tools and processes; Good working knowledge of MS Office tools.
• Excellent Time Management Skills
• Ability to multitask under pressure and meet deadlines
• Fluent in English - written and verbal

QUALIFICATION

Female candidates with any Bachelor's/Master's Degree. Preference will be given to applicants with experience.