Hiring For Desktop Engineer In Ludhiana Job in SSI

Hiring For Desktop Engineer In Ludhiana

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Job Summary

Hiring for Desktop Engineer in Ludhiana

Salary 12000 to 15000

Location Ludhiana Punjab

Responsibilities

Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Requirements

Working knowledge of office automation products and computer peripherals, like printers and scanners

Excellent problem-solving and multitasking skills

Customer-oriented attitude

Any Computer hardware or networking diploma holder

At least have 3 months experience


Experience Required :

0 to 1 Years

Vacancy :

I have an ongoing need to fill this role

Skills Required :

Desktop Support, Desktop Support Engineer

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