Project Trainee Delivery Team Job in Symphony Summitai

Project Trainee Delivery Team

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Job Summary
  • Ability to participate in team activities and be a customer advocate for the assigned list of customers. Willingness
    to carry out the various activities assigned to them and complete them to closure. Overall open mindedness to be
    able to take up any activity with a positive attitude and a willingness to learn new skills and technologies.
  • Handling customer attention, following up on customer issues and clarifications, carry out first line of
    troubleshooting steps, work with Development/Testing teams to get customer issues resolved
  • Open to 24/7 work timings
  • Web and Database Support.
  • Considerable experience in dealing with a wide range of customers with high level support and understanding
    and excellent communication skills both verbal and written
  • Considerable experience, including delivering support for web and database applications in a variety of
    professional environments.
  • Relevant technical experience to include Application support, database maintenance and migration activities,
    exposure SQL & Dot Net
  • Exposure and working knowledge of one or more ITSM tools in the capacity of an administrator
  • Ability in handling software product customers for Delighted Customer Support.

Qualification :
Bachelors Degree preferred or equivalent experience in IT, CS or MCA, BCA, BSc IT & CS.
Experience Required :

0 to 1 Years

Vacancy :

2 - 4 Hires

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