Senior Manager Information Security Job in Cms Info Systems Limited

Responsibilities

• Shall be responsible and accountable for contract management from commercial, legal and compliance perspective
• Periodic reporting to senior management on Contract Performance at the minimum
• • SLA performance
  • Penalty Management incurred, avoided, negotiated
  • Change Requests raised, approved, rejected, revenue generated
  • Necessary documentation, reports and approvals
  • Custodian of legal, contracts and financial docs including CRs and routine project work
• Prevent work at risk, work in the interest of profits from the contract, plug revenue leakages
• Proactive warnings and hence actions to prevent SLA non-compliance
• Customer and stakeholder expectation management in the interest of potential benefits to CMS
• Ensure that Scope of Work as signed in contract should be adhered to and any extra work is charged to the customer
• Ensure back to back SLAs and contracts are in place with third party vendors, external partners, consultants, etc
• Any hire for CMS AMS is supported by suitable financial approval
• Cost reporting and management for MS
• Liaising with CMS finance, CMS Legal, MS Ops, MS TechOps, Customer Contracts Management staff, Business Operations, etc
• Conduct contract strategy meetings to identify issues and client requirements, facilitate pricing discussions, and obtain senior management inputs on costs, timelines and deliverables
• Draft contractual provisions based on strategy discussions, senior management inputs, and organizational needs and expectations
• Assure accuracy and appropriateness of contract text and attachments, validate and change assumptions, prepare rough calculations which will be approved by procurement
• Review contractual performance of both parties to ensure compliance with terms and to identify conflicts or changes requiring resolution at contract renewal
• Engage relevant stakeholders in negotiation decisions involving legal or regulatory requirements, contract standards and cost targets

Experience and Background:

• Total experience 10 years+, at least 5 years' experience having worked on contracts management in Managed Services environment
• Negotiation and persuasion skills
• Excellent communication skills
• Commercial acumen
• Adept at change control process
• Understanding of technicalities in IT